Customer satisfaction survey
If you could, please rate the following services as Outstanding, Satisfactory, Unsatisfactory, or Unsure:
1. The response time to your emergency?
Outstanding Satisfactory Unsatisfactory Unsure
2. Professionalism/appearance of the firefighters?
3. Their knowledge/competency in dealing with your emergency?
4. Did the firefighters answer your questions and keep you informed?
5. Overall service received from Andover Fire Rescue?
6. Andover Fire Rescue provides Emergency Medical Services to the community.
How was your experience with the ambulance personnel during transport (if applicable)?
Comments made on any of the above questions and/or general comments:
