Water & Sewer

Responsibilities


The Water Division ensures the integrity of the water supplies and the surrounding water shed areas. It is also responsible for the treatment, quality control and distribution of the water in accordance with all federal and state regulations for delivery of the drinking water to the consumers.

The division is accountable for the operation and maintenance of the water treatment plant, and distribution system, in addition to the customer services involving water meter installation, repair, meter reading, and resolving customer complaints.

Water Resources & Information

  1. 2018 Annual Water Quality Report (PDF)
  2. Cross Connection Control (PDF)
  3. DEP 2017 Public Water System Award
  4. Do Not Flush Advisory (PDF)
  5. Drought Management Plan (PDF)
  6. FY20 Fire Suppression Rate Changes
  7. FY20 Water and Sewer Rates (PDF)
  8. Household Water Use Chart (PDF)
  9. Illegal Connections to Fire Hydrants (PDF)
  10. Permissible and Restricted Activities on Haggetts Pond
  11. Virtual Tour-Andover Water Treatment Plant(PDF)
  12. Water and Sewer Rate Projections (PDF)
  13. What You Need to Know About Lead and Copper in Your Drinking Water (PDF)